Abstract

This article proposes a new and original measurement scale for consumers’ ethical sensitivity (CES). Usually measured using scenarios, ethical sensitivity appears as a fundamental variable in understanding consumers’ ethical behaviour. In this study, we propose an alternative definition and a new scale for ethical sensitivity. We use a series of qualitative and quantitative studies and analyse construct validity, that is, content, convergent and discriminant validities. The results indicate that ethical sensitivity is a better predictor of ethical consumption behaviour when measured by our new scale than by a scenario. Implications are outlined for academics and professionals looking to better understand the relationship between consumer ethics and consumption behaviour.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.