Abstract

This chapter will reflect on two themes that have increased in popularity in the past few decades: ethical behavior at work—particularly important when reviewed in light of the corporate scandals of recent years—and emotional intelligence—a growing area of interest in a world of work where there is increased diversity, cultural blend, accelerating ambiguity, and augmenting awareness among workforce members. First, the topic of ethics will be discussed, with specif ic focus on leadership ethics and organizational ethics. Subsequently, emotional intelligence will be reviewed, with some comments on emotional and intellectual intelligence. In the final part of the chapter, the interplay between ethics and emotional intelligence will be discussed.KeywordsCorporate Social ResponsibilityBusiness EthicEthical BehaviorEthical DecisionUnethical BehaviorThese keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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