Ethical consumers in search of markets

Abstract

Research in ethical consumerism has concentrated on attempts to either categorize ethical consumers or to uncover their decision-making processes, but to-date there have been few investigations into the key ethical drivers behind the decision-making process. This study attempts to identify these ethical drivers within their particular product groups by means of a survey of self-proclaimed ethical consumers distributed via a questionnaire placed in the Ethical Consumer Magazine. The findings indicate that environmental issues are ranked above human rights and animal rights/welfare issues and that the ethical consumer considers the product groups to have differential importance ranging from the food products goods group, being the most strongly associated with ethical issues, to the ‘brown goods’ group (electric goods such as stereos and TVs), which proved to be least associated with these issues. An examination of the ethical drivers within each group suggests that ethical consumers consider each product group on the basis of its bundle of ethical attributes, with differing levels of importance placed on each ethical issue within the purchase decision. Copyright © 2005 John Wiley & Sons, Ltd and ERP Environment.