Abstract
This study aims at investigating the nature of resilience and stress experience of health care workers during the COVID-19 pandemic. Thirteen healthcare workers from Italian and Austrian hospitals specifically dealing with COVID-19 patients during the first phase of the pandemic were interviewed. Data was analysed using grounded theory methodology. Psychosocial effects on stress experience, stressors and resilience factors were identified. We generated three hypotheses. Hypothesis one is that moral distress and moral injury are main stressors experienced by healthcare workers. Hypothesis two states that organisational resilience plays an important part in how healthcare workers experience the crisis. Organisational justice and decentralized decision making are essential elements of staff wellbeing. Hypothesis three refers to effective psychosocial support: Basic on scene psychosocial support based on the Hobfoll principles given by trusted and well-known mental health professionals and peers in an integrated approach works best during the pandemic.
Highlights
Psychosocial aspects in the COVID-19 responseThe COVID-19 pandemic has spread rapidly and has since become a severe mental health crisis
By caring for patients infected by COVID-19, health care professionals all around the world are involved in the acute response to the crisis
We do not want this to happen for the COVID-19 crisis for what pertains to the in-hospital personnel psychosocial response
Summary
The COVID-19 pandemic has spread rapidly and has since become a severe mental health crisis. Measures aiming at the containment of the virus, protection of the risk population as well as mitigation changed the life and routines of many around the globe. Measures required during the response, such as quarantine, can have a severe impact on the mental health state of the population [1]. Higher stress in healthcare workers during pandemics. By caring for patients infected by COVID-19, health care professionals all around the world are involved in the acute response to the crisis.
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