Abstract
Introduction: The Sanitary Surveillance of Health Services receives daily denunciations that refer to situations of risk that can hardly be measured quantitatively and attribute to some type of specific damage, in a context of great uncertainty. Objective: Considering such situations should be adequately addressed under the health risk paradigm, this work had as objective identifying notions about risk and its forms of analysis in the scope of Sanitary Surveillance of Health Services, as well as the existence of strategies and models in the analysis and treatment of denunciations. Method: An extensive literature review (through the Regional Portal of the BVS, databases SciELO and SciELO Books, and the journal Visa em Debate) was conducted. Results: Although the results point to a relatively recent discussion regarding the model of potential risk analysis as an operational concept for the field of health surveillance in health services, there is no description of strategies or models applied to the analysis or treatment of whistleblowing. Thus, it is discussed and proposed a strategy for the initial analysis of reports with potential risk, which seeks to bring minimally objective criteria, in a field marked by enormous subjectivity. Conclusions: We conclude by indicating that the presented strategy is an initial instrument for the management of whistleblowing that must be discussed and adapted to the reality and context of health surveillance agencies.
Highlights
The Sanitary Surveillance of Health Services receives daily denunciations that refer to situations of risk
Considering such situations should be adequately addressed under the health risk paradigm
relatively recent discussion regarding the model of potential risk analysis as an operational concept
Summary
1°) risco AND vigilância sanitária; 2°) risco sanitário; 3°) modelos de riscos proporcionais; 4°) modelos de riscos. 1°) “risco” AND “vigilância sanitária”; 2°) “risco sanitário”; 3°) “vigilância sanitária” AND “modelos de riscos proporcionais”; 4°) vigilância sanitária. AND modelo de risco; 5°) “modelos de riscos” AND “risco sanitário”
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