Abstract

Objective Promote the management and service of scientific research platforms and make sure their supporting role in hospital. Methods The demand of service object and service evaluation of scientific research platforms were obtained in Peking University People’s Hospital, and the demand-oriented service mode for scientific research platforms was established and applied. Results With the implementation of this mode in hospital, the service strategies of scientific research platforms were optimized continuously, the awareness rate and service satisfaction were promoted in some extent. Conclusions This mode based on demand survey can promote the management and service of scientific research platforms in some extent and the better support and service can be provided for the sustainable development of scientific research in hospital. Key words: Scientific research platforms; Demand survey; Service evaluation; Hospital

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