Abstract

This paper presents a high-level overview of a company’s initiative to transform into a 'DevOps' organization, particularly focusing on the establishment of a Platform Engineering Group. In response to evolving industry dynamics, HealthEdge, a provider of healthcare payor software, embarked on a journey in 2018 to embrace DevOps principles. The Platform Engineering Group undertook the ambitious task of modernizing an antiquated technology stack, transitioning towards a contemporary, Software-as-a-Service (SaaS) paradigm. The article delves into the goals of reshaping an engineering focused organization and navigating the complexities of transitioning a flexible software stack into a self-serving, efficient, and scalable technological framework. While acknowledging the inherent variability in the implementation of such models, the article offers a simplified yet insightful perspective on HealthEdge's approach to addressing specific challenges in their DevOps transformation. Importantly, the paper emphasizes that the presented process/model is based on practical experiences and acquired knowledge rather than being an invented or rigidly adhered-to framework.

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