Abstract

Blended learning is fast becoming the new normal and increasingly considered an integral part of program offers within higher education (HE) institutions. Although there is a general consensus about online and physical face to face components, which constitute a framework for blended learning models. There are variances on how these components should be combined, established, and delivered. Empirical evidence on teachers’ perceptions of these elements is also limited. This qualitative study used focus groups to gather teacher perspectives of blended learning models, which produced three major themes related to professional development, student success, and blended courses. A sample of teacher from this group was most relevant to the study because they were involved in the implementation, and iterations, of blended learning at their HE institution for three semesters. Their experiences and perceptions provided highly relevant insights on what constitutes an effective blended leaning model. This study confirms previous empirical claims on the importance of professional development in increasing teacher efficacy. But also reveals the role of self-learning, informal communities of practice and their impact on changing teacher perceptions, which in turn improve efficacy. The study also highlights effective communication, course materials, course design and how blended learning environments are set-up, as crucial elements of an effective blended learning model. Teachers perceived these elements as the biggest influences on student success. This study provides important insights for educational institutions seeking to establish or improve their blended learning strategy and enhance student experience.

Highlights

  • Introduction and ContextThe Higher Colleges of Technology (HCT) is the largest higher education institution in the United Arab Emirates (UAE)

  • By capturing teacher perceptions and what influenced these over an extended period, this study provides a unique perspective of the factors which teachers perceived as challenges and aids to implementing blended learning (BL)

  • Participants commented on the impact of formal professional development (PD) opportunities on their blended learning classes

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Summary

Introduction

Introduction and ContextThe Higher Colleges of Technology (HCT) is the largest higher education institution in the United Arab Emirates (UAE). With over 23,000 students spread across 16 modern campuses dotted around the country, HCT plays an integral role in the UAE’s educational ecosystem and is considered a leader in applied and technological education. The General Academic Requirement Division (GARD) is represented in all 16 campuses. General Studies is one of the three sub-divisions within GARD, it provides students with academic support and prepares them for their degree programs. As students undertake their degree programs they complete General Studies courses that further enhance their academic and personal development (Higher Colleges of Technology [HCT], 2020). In 2017, the General Studies (GS) division at HCT undertook an ambitious strategic change and piloted different blended learning models.

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