Abstract
Ergonomic environment, information and communication technology (ICT) and secretarial efficiencies in tertiary institutions in Ekiti State were investigated. The population consisted of all secretarial staff and executives/directors in all tertiary institutions while the sample was 180 respondents randomly selected from three tertiary institutions. The research instrument was questionnaire, validated with a reliability co-efficient of 0.77. Data collected were analyzed using frequency counts and simple percentages for the research question while the hypothesis was tested using Pearson Moment Correlation Coefficient at 0.05 level of significance. Findings show that the physical environments of the institutions are conducive for work and some necessary facilities that could aid the efficiency of secretarial staff are provided but inadequate. It was concluded that good working environment is indispensable in today’s workplace for the efficiency and effectiveness of secretarial workers. It was suggested that efforts must be made to design jobs that help employees reduce and break up their sitting time, among others. Keywords: Ergonomics, Secretaries, Efficiency, Work Environment, ICT. DOI : 10.7176/EJBM/11-23-07 Publication date : August 31 st 2019
Highlights
Office work is rapidly changing, as new developments in computer technology which make jobs easier are emerging
1.3 Research Question: To what extent are organizations concerned with the ergonomic environment of secretaries by making adequate provision of necessary facilities to enhance their efficiencies?
Niu (2010), citing Snook, (1987) asserts that estimations have shown that at least 50% of all work-related musculoskeletal disorders (MSDs) among the working population could be prevented by appropriate ergonomic job design
Summary
Office work is rapidly changing, as new developments in computer technology which make jobs easier are emerging. Organisations have the obligations to provide safe working environments for workers in order to improve their efficiencies. This is because a poor working environment can affect the health of the worker which will in turn affect his/her productivity. Niu (2010) observed that changes in the working environment in recent decades have both created new ergonomic related health problems and exacerbated existing ones among the different working populations, musculoskeletal complaints are commonly reported among office workers worldwide and these can have detrimental effects on workers’ health and productivity An office work environment comprises of a place designed for performing all productive office tasks and as such it is a combination or integration of physical location of an office, the interior and exterior surroundings, office layouts, work organisation, office temperature and humidity, light intensity, work facilities, as well as the right training and awareness of how to make effective use of these work facilities so that that they do not inflict harm on the user and general awareness of other aspects of office safety and health (Ekstrand, Mari, and Sigrid Damman. (2016). Niu (2010) observed that changes in the working environment in recent decades have both created new ergonomic related health problems and exacerbated existing ones among the different working populations, musculoskeletal complaints are commonly reported among office workers worldwide and these can have detrimental effects on workers’ health and productivity
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