Abstract
Natural Language Processing (NLP) continues to play a strategic role in disease detection, intensive care, drug discovery and control of mushrooming infections during the current pandemic. It energizes chat programs to reduce outbreaks during the initial stages of coronavirus infection. NLP technologies have reached new heights in terms of utility, and are at the heart of the success of a multilingual conversation system, and Deep learning language models. It supports more languages around the world. NLP powered AI such as Health map and Copweb platforms track patient requests and perform incident detections. This study looks at the role of NLP and its technologies, challenges, and future possibilities using AI and machine learning for crisis mitigation and easier electronic health records (EHRs) maintenance in the health care industry. This research work explores the strategic approach and potential of NLP which maximizes the value of the EHR and healthcare data, making data a critical and trusted component in improving health outcomes
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