Abstract
Business incubators (BINC) play an important role in entrepreneurial ecosystems, providing relevant services to support the creation and growth of start-ups. The goal of this paper is twofold: first, to provide a literature review focused on the particularities of BINC and second, to present an empirical study of Brazilian and Portuguese BINC, Brazil and Portugal being the two places where we designed profiles for entrepreneurs. The results suggest that entrepreneurs' perceptions are connected with the requirements of each incubation phase for each firm and register some differences not only between traditional and technological BINC but also between the countries studied, mainly based on the type of services used by entrepreneurs in the different incubation phases.
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