Abstract
In order to remain competitive, manufacturing enterprises must be able to adapt their business processes, and the associated resources and information systems, to ongoing change. This paper highlights the shortcomings of current business process re-engineering practice and proposes that there is a requirement for a business process for ‘process visualization and improvement’. A framework and methodology for the above business process are described and a case study utilizing the framework is detailed. It is concluded that the process visualization and improvement framework enabled a wide range of company personnel to participate in the case study exercise, to contribute to improved processes and subsequently to hold the view that a significant improvement over previous best practice had been achieved.
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Schedule a callMore From: Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
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