Enterprise knowledge sharing, activity management, and a fabric for commitment

Abstract

Line-of-business applications and contact and activity management applications have developed independently of each other. To integrate the two aspects of business communications, we need certain information structures with specific behavior that can be used by developers building either kind of application. The San Francisco frameworks provide us with the opportunities to develop these common business frameworks and make them available to other application developers. A set of object classes is described that provide a base for knowledge applications for use with San Francisco.