Abstract

Aim – This study aims to explore the intricate interplay between organizational culture, policies, and productivity within a major public institution in Ghana. The primary purpose is to investigate the relationships between organizational policies, characteristics of organizational culture, and non-financial indicators of organizational productivity. Design/methodology/approach – This study utilizes a descriptive survey design, using a sample of 119 respondents randomly selected from a population of 1489 employees. Advanced statistical techniques, including Pearson Correlation and Multiple Linear Regression, are employed to identify relationships and test hypotheses. Findings – The results indicate positive and statistically significant relation-ships between organizational policies, cultural characteristics, and productivi-ty. Multiple linear regression analysis supported the hypothesis, demonstrat-ing a substantial influence of these factors on productivity. Notably, a moder-ate to strong positive correlation was found, highlighting the critical role of organizational culture in fostering improved performance. Limitations – Reliance on self-reported data raises concerns about social de-sirability bias. Additionally, the descriptive survey design allows for the identification of correlations, but causal relationships between variables can-not be established. Practical implications – This research highlights the importance of strategic policies and a supportive culture for public sector productivity. Clear policy implementation, leadership fostering a positive work environment, and en-gagement in policymaking likely enhance performance, particularly within diverse workforces. However, future research should explore causal relation-ships between these factors and productivity for deeper understanding and continuous optimization. Originality/value – This study investigates the combined effects of organiza-tional culture, policy clarity, and employee participation on productivity in a Ghanaian public institution. It contributes to the literature by confirming the positive influence of a supportive culture and well-defined policies, while emphasizing the importance of employee involvement in policy develop-ment. These findings offer practical insights for leaders seeking to enhance productivity in similar contexts.

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