Abstract
Cognitive work analysis (CWA) can play an important role in realizing convergence between research in human information interaction (HII) and information systems design. CWA has the potential to establish relations between various elements that have been fragmented in human information behavior research and in other HII areas. It can also connect theory with practice, various areas of research expertise, seemingly diverse areas of research, and various theoretical traditions and conceptual constructs. Moreover, CWA can help researchers decide about which variables to study. As an ecological approach, CWA can also be useful to the design of context-specific systems through its focus on environmental constraints.
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