Enhancing the Competitiveness of Small and Medium sized Tourism Enterprises

Abstract

Tourism destinations are traditionally dominated by small and medium-sized tourism enterprises (SMTEs) which provide an amalgam of products and services such as accommodation, catering, transportation, attractions and activities. SMTEs originate a variety of benefits for destinations by providing tourists with direct contact with the local character and also by facilitating rapid infusion of tourist spending into the host community, stimulating the multiplier effects. They also contributes significantly to the range, variety, authenticity and quality of the ‘tourism experience’.