Enhancing the accreditation of Indonesian private universities through the integration of EduQual and accreditation standards of the BAN-PT
Higher education institutions in Indonesia are currently facing significant challenges in maintaining public trust, requiring them to uphold autonomy, transparency, accountability, and continuously meet standards for quality assurance and improvement. This research aims to identify and address the unmet quality aspects in education to elevate the accreditation of private universities from C/Good to B/Very Good or even A/Excellent. By integrating the EduQual model with certification requirements from the Board of National Accreditation for Higher Education (Badan Akreditasi Nasional Perguruan Tinggi, BAN-PT), the research is supported by comprehensive studies of university accreditation reports, questionnaires, focus group discussions (FGD), and expert judgment through interviews and consultations. The data analysis employs gap analysis, importance-performance analysis, and quality function deployment. The study identified twenty-one priority improvement points to enhance accreditation, with six key improvements prioritized from the ninety indicators examined based on customer needs analysis. In the accreditation of private universities, the unmet aspects of education quality lie in the dimension of physical facilities, particularly human resources, as well as in the dimension of personal development, especially in the criteria for research and community service. The study recommends prioritizing investments in human resource development and strengthening research and community service initiatives, as these are critical areas where private universities fall short in meeting accreditation standards and fulfilling educational quality expectations.
- # Higher Education Institutions In Indonesia
- # Accreditation Of Universities
- # Community Service Initiatives
- # Education Institutions In Indonesia
- # Meeting Accreditation Standards
- # Private Universities
- # Quality Function Deployment
- # Institutions In Indonesia
- # Criteria For Research
- # Importance-performance Analysis
- Research Article
- 10.47467/reslaj.v6i9.2661
- Sep 11, 2024
- Reslaj: Religion Education Social Laa Roiba Journal
The challenge of Higher Education Institutions (HEIs) in Indonesia plays a crucial role and requires enhancement. The pivotal role of HEIs in Indonesia is multifaceted. These institutions play a crucial part in shaping the country's cultural and religious identity, while also providing education that aligns with contemporary demands. This study explored the performance and soft skills among lecturers and administration staff in Islamic HEIs. The study emphasizes performance and soft skills based on managerial effectiveness in Islamic HEIs in Indonesia. The performance and soft skills explored from critical analyses of global literature. The study was conducted in Lombok, Indonesia, among 3 Islamic HEIs. Methods used were literature review, observation, and in-depth interviews. The software used was NVIVO 14 with the relative thematic analysis of the study. Findings on the HEIs model soft skills proposed to address enhancing administration staff performance and lecturer performance. By nurturing these soft skills, organizations thrive when they cultivate alignment, creativity, adaptability, and effective management and avoid mushroom management. Mushroom management in the context of organizational management and leadership styles represents a management style that is characterized by secrecy, lack of transparency, and limited employee involvement in decision-making processes. The results proposed the model to address enhancing administration staff performance through alignment value, change management, and Islamic leadership. The model addresses enhancing lecturer performance through alignment value, change management, Islamic leadership, and divergent thinking. By nurturing these soft skills, organizations thrive when they cultivate alignment, creativity, adaptability, and effective performance management. Administration staff performance impacts the lecturer’s performance besides the lecturer’s performance itself. Research suggests that organizations can benefit greatly from nurturing soft skills and adopting more transparent and inclusive leadership practices to avoid mushroom management. The practical implication of this research proposed model for enhancing administration staff and lecturer performance in Islamic higher education institutions (HEIs) includes administration staff performance enhancement through aligning individual roles with organizational objectives, implementing change management strategies, monitoring performance through key indicators, and applying Islamic leadership principles. Lecturer Performance enhancement through aligning course objectives with institutional goals encouraging research alignment, promoting pedagogical innovations, and fostering visionary leadership.
- Research Article
5
- 10.12928/ijemi.v3i1.4492
- Jan 31, 2022
- International Journal of Educational Management and Innovation
The COVID-19 pandemic has significantly affected industries to amass consumers, with the education industry not being an exception. For-profit higher education institutions (HEIs) in Indonesia were forced to rethink their marketing strategies amidst COVID-19 restrictions and a changing economy. Five private HEIs from four different cities in Indonesia have been the subjects of this study, focusing on how parents' demands and the pandemic drove changes in these HEIs' 7P marketing mix. In-depth interviews were conducted with representatives of these HEIs' marketing teams. It was found that three of the seven Ps in the HEIs, as mentioned above,' marketing mix, were changed (price, promotion, and process). It was concluded that Indonesian HEIs bear a distinct producer-consumer relationship that hinders patrons from making demands as freely as they would with other types of services. Future research should then look into this newly-discovered producer-consumer dynamic in other levels of education.
- Research Article
13
- 10.18510/hssr.2020.848
- Jul 5, 2020
- Humanities & Social Sciences Reviews
Purpose of the study: This article aims to elaborate on the practice of cash waqf management in a higher educational institution in Indonesia and Malaysia. In further explanation, it will elaborate on the effectiveness of regulation application on cash waqf management by applying Friedman's legal system theory. This paper also explores some obstacle factors towards the implementation of cash waqf regulation in higher education.
 Methodology: This study applies a qualitative approach by using two main data resources, primary and secondary data. The data collection method applied in this research is by conducting documentation and interviews with stakeholders of cash waqf managers in higher educations in Indonesia and Malaysia. The collected data were analyzed by the legal system theory.
 Main Findings: In the level of legal substance, both Indonesia and Malaysia have been sufficiently rigid and representative. The regulation of waqf in Malaysia gives discretion to waqf administrators to improve waqf management. Meanwhile in Indonesia, the implementation of the regulation on waqf management is still plagued by social norms and religious norms that are believed by communities.
 Applications of this study: The result of the study aims to contribute to cash waqf management and its development in Indonesia, particularly in higher education. The study is expected to be a platform and foundation in the implementation of cash waqf regulation and its management model. Furthermore, the results of this study are expected to be considered in strengthening the development of legitimacy and regulation in the education sector.
 Novelty/Originality of this study: This study focuses on the implementation of waqf regulations in the higher education institution in Malaysia and Indonesia based on the perspective of legal system theory. The implementation of the waqf regulation in both countries is analyzed by three aspects; substance aspects, structural aspects, and legal culture aspects.
- Research Article
6
- 10.37385/jaets.v4i2.1873
- Jun 5, 2023
- Journal of Applied Engineering and Technological Science (JAETS)
Implementing IT innovation in organizations is a complex and challenging process that affects organizational problems. The process involves many interacting factors and actors; hence this situation is difficult to control. This problem demonstrates the need to understand researchers' perceptions of IT adoption and implementation. This study aims to explore in depth the adoption and implementation of self-development IT applications (SDIT) in Islamic-based Higher Education Institution (IHEI) in Indonesia. The IT Adoption and Implementation Framework (Irawan et al., 2018) was applied as a lens to investigate the case. We conducted in-depth interviews with key informants involved during the adoption and implementation process in the organization. Interviews were transcribed and analyzed using thematic analysis. Certain Focus Group Discussion (FGD) studies and specific interviews with key informants representing three levels of management explained that mediating factors such as post-implementation interventions, subjective norms, and facilitating conditions influence success in adopting and implementing IT innovations in such cases. This study concludes that managerial interventions play an important role in reducing resistance from authoritarian approaches to mandating use and serve as a determinant of its sustainability in the future. These findings have significant implications for understanding how to achieve success in IT adoption and implementation in the post-implementation phase by providing empirical evidence. Theoretically, this study contributes to IT adoption and implementation frameworks by identifying the active role of critical actors in the adoption and implementation of IT applications in higher education institutions.
- Research Article
12
- 10.14569/ijacsa.2020.0110666
- Jan 1, 2020
- International Journal of Advanced Computer Science and Applications
In this study, we developed a data warehouse (DW) system for tuition-fee-level management for higher education institutions (HEI) in Indonesia. The system was developed to provide sufficient information to the administrators for decision making of tuition fees of applicants by integrating multisource data. A simple but sufficient method was introduced using the open-source following the business requirements of HEI’s administrator. As a business intelligence (BI) approach, four procedures are applied e.g., preparation, integration, analysis, and visualization to construct a tuition-fee-level management system. The DW demonstrate four basic dimensions (faculty, year, entrant type, and tuition fee level) in all seven dimensions and three data regarding applicants, tuition fee level, and payment status. Analytical results were tuition fee level trends, top five faculty by applicants, and fees collected from the student trends. Those analysis results were presented in various charts and graphics contained at a dashboard of tuition fee level, which has many functions to provide insight relative to the business performance. The DW system described in this paper can be used as a guideline for tuition-fee-level management for HEIs in Indonesia.
- Research Article
- 10.26714/mki.14.2.2024.257-274
- Sep 25, 2024
- MAKSIMUM
This study aims to evaluate the readiness of Private Higher Education Institutions (HEI) in Indonesia to adopt blockchain technology. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) model, this research explores the factors influencing the acceptance of blockchain technology, including Relative Advantage, Accounting Information Quality, Trust, Performance Expectancy, Effort Expectancy, and Intention to Use. Blockchain, as a decentralized, transparent, and secure technology, has the potential to enhance the accounting systems in Private HEIs. However, the adoption of this technology in the education sector remains at an early stage. This study uses a quantitative approach, with surveys distributed through questionnaires to financial department heads in accredited Private HEI across Indonesia. The findings show that Relative Advantage and Accounting Information Quality have a significant positive impact on Performance Expectancy, while Trust strongly influences Effort Expectancy. Performance Expectancy and Effort Expectancy contribute to the Intention to Use blockchain in Private HEI. This study contributes to the literature on blockchain adoption, particularly in the context of higher education, by emphasizing the potential of this technology to create more efficient, transparent, and secure accounting systems in Private HEI. These findings aim to provide practical guidance for higher education institutions and stakeholders in preparing for successful blockchain implementation.
- Research Article
4
- 10.33403/rigeo.800608
- Aug 21, 2021
- Review of International Geographical Education Online
The Covid-19 pandemic has had a major impact on various fields, including the field of higher education. During Covid-19, online learning is widely used for addressing closed higher education institutions. Over 90% of countries have implemented a remote learning policy to deal with the pandemic. Impact of Covid-19 impact on state and private higher education institutions in Indonesia and their policies were examined. Indonesia’s higher education institutions have adopted various policies to effectively continue their on-line education and learning according to the guidelines of government and local governments. Particularly the present study focuses on the universities that have the geography education department. Some of these geography department of the universities quickly adapt courses to the on-line situation, while others need time to adapt. Several barriers have occurred, such as limited ICT mastery for some lecturers and students, ineffective online learning, limited internet access for some students and financial difficulties for some students. In response to these problems, some higher education institutions provided guidance to lecturers and students, encouraged lecturers for effective online courses, enhanced online education facilities and media, and offered assistance to students through reduced tuition costs and internet quotas. On the basis of the hybrid teaching allowance granted by the Ministry of Education and Culture, hybrid learning trial have been carried out by some government higher education institutions. Much needs to be taken into account: the local government policies in accordance with the current situation in Covid 19; the different higher education institutions conditions; the different backgrounds and characteristics of students, and all the requirements of the Ministry of Education and Culture. In particular with regard to mutual safety, most students had still to be immunized, which remains a separate barrier to this. Higher education institutions in Indonesia needs to prepare very carefully for learning through hybrid learning, both at the preparation stage, during implementation, and at the monitoring stage, especially due to the increase in Covid-19 cases in mid of 2021. All higher education institutions policies and activities, especially hybrid learning, need to be carefully considered and prioritize the safety of students, education staff and the community.
- Research Article
1
- 10.15575/join.v10i1.1549
- Apr 1, 2025
- Jurnal Online Informatika
This study aimed to assess the readiness, attitudes, knowledge, and skills of lecturers in using artificial intelligence (AI) and electronic resources (ER) to enhance academic capacity. Understanding this adoption level is crucial for effectively integrating AI and ER into educational practices. In addition, this study contributes both theoretically and practically to digital scholarship by enhancing digital adoption and competence in education. This mixed-method study captured individual experiences and statistical trends related to digital scholarship in higher education. The qualitative method includes interviews, while the quantitative method involves survey questionnaires. The study focuses on lecturers from Islamic higher education institutions (IHEIs) in Indonesia. The results indicate that while lecturers rarely use AI and ES, they recognize the potential of digital technology in academic tasks. Despite limited exposure to AI and ER, IHEI lecturers in Indonesia can define these technologies accurately. Most lecturers actively update their knowledge and consider bias and ethical aspects in AI and ES usage. Regarding skills, over 60% of respondents reported proficiency in using AI and ES, suggesting a growing level of digital competence. These findings suggest that while many IHEI lecturers in Indonesia are prepared to adopt AI and ER, further support may be needed to ensure widespread acceptance.
- Research Article
1
- 10.31436/id.v33i2.2315
- Jun 28, 2025
- Intellectual Discourse
Local wisdom plays a pivotal role in the internationalisation strategies of Islamic Higher Education Institutions (IHEIs) in Indonesia, offering a unique approach to integrating global standards while preserving cultural and religious identity. This article explores how Indonesian IHEIs leverage local values, traditions, and practices to design and implement effective internationalisation frameworks. Using a qualitative research approach, this study analyses case studies, interviews, and document analysis from selected IHEIs. The findings reveal that local wisdom fosters inclusivity, adaptability, and distinctive identity, contributing to Indonesia’s sustainable internationalisation of Islamic higher education. It concludes that the strategic incorporation of local wisdom strengthens the institutional identities of IHEIs and contributes to a more diverse and inclusive global academic community.
- Research Article
6
- 10.31933/dijemss.v1i3.167
- Feb 19, 2020
- Dinasti International Journal of Education Management And Social Science
This research is to find out the strategic plan of higher education institutions in Indonesia by analyzing the vision statements of the top 50 higher education institutions in Indonesia according to the Webometrics version in 2018. All vision statements were accessed through the official site of the higher education institutions and then the content analysis, segmentation based on the types of responsible authority (public-private) and the region (Java Island –outside Java Island) were conducted. The analysis of this study was conducted using Voyant Tools, a web-based application for conducting text analysis. The finding of this study was that there were 11 similar keywords used by nearly all higher education institutions. The visions made by the higher education institutions in Indonesia tend to expect quality improvement by targeting a better rank in the national and international scale education level and being future-oriented. It can be seen that 36% of the higher education institutions specifically make several targets in a particular period.
- Research Article
24
- 10.1142/s0219649203000553
- Dec 1, 2003
- Journal of Information & Knowledge Management
Private and academic institutions are embracing E-learning as an attempt to improve the learning process, encourage knowledge transfer and compliment their existing learning environment. For many countries with a large population, limited resources and remote geographical areas like Indonesia, E-learning holds the key to better education and provide better access to knowledge resources. E-learning is still new in Indonesia and there are not many studies reported in the literature. This study aimed to provide some ideas about the state of E-learning in Indonesia, specifically in higher education institutions. A survey was carried out to reveal the state of E-learning in higher education institutions in Indonesia. Sample of the population consists of lecturers, developers and researchers who work for higher education institutions in Indonesia. While the study showed that most of the E-learning projects are new and the level of participation is slow, the quality of E-learning courses is perceived as fair. As E-learning development in Indonesia is still in its early stages, serious efforts are needed to facilitate E-learning in higher institutions. The study identified infrastructure problems and staffs' reluctance to adopt E-learning as the main problems for the slow implementation and adoption of E-learning. Despite these problems, E-learning is expected to gain momentum in Indonesia as it is perceived as an effective way to educate the population of Indonesia.
- Research Article
1
- 10.34050/elsjish.v4i3.15003
- Sep 22, 2021
- ELS Journal on Interdisciplinary Studies in Humanities
Industry 4.0 presents new challenges for Higher Education Institutions in Indonesia. Jobs in this era requires intellectual capabilities at a higher level. One of the ways to measure intellectual capabilities is through Academic Achievement in the form of Grade Point Average (GPA). Organizations around the world, including in Indonesia, want employees with high GPA. Therefore, it is imperative for Higher Education Institutions in Indonesia to understand the factors affecting Students’ Academic Achievement. This study conducts literature reviews to find and analyse factors affecting Indonesian Students’ Academic Achievement in Industry 4.0 era. This study finds 28 factors. Based on these factors, this study develops development initiatives that Indonesian Higher Educations Institutions in Indonesia can do in order to improve Indonesian students’ academic achievement.
- Research Article
- 10.22219/jaa.v8i4.40341
- Nov 26, 2025
- Jurnal Akademi Akuntansi
Purpose : The purpose of this study is to analyze the effect of the disclosure of Sustainability Reports (SR) on the Sustainability Performance (SP) of Educational Institutions in Indonesia. By focusing on a sample of 138 higher education institutions (HEIs) registered with UI Green Metric, the research seeks to determine which aspects of sustainability reporting are significant predictors of sustainability performance within these institutions. Methods/approaches: This study uses quantitative techniques to test hypotheses, with descriptive statistical analysis as the first step in the data analysis process. Results: The results showed that only the aggregate disclosure of sustainability reports, the disclosure of general dimensions and the disclosure of environmental dimensions affected the sustainability performance of HEIs, while the disclosure of the economic dimension, and the disclosure of the social dimension did not affect the sustainability performance of HEIs. Practical and Theoretical/Originality Contributions: This research provides insights to improve the transparency and accountability of higher education institutions in Indonesia through sustainability reporting, as well as applying legitimacy theory to explain under-researched reporting models. These findings enrich the academic literature and provide guidance for policy in higher education institutions. Research Limitations: The limitations of this study include the use of a sample that covers only 138 universities in Indonesia, which may limit the generalization of results for other higher education institutions outside this context. In addition, this study only considers the disclosure dimension of sustainability reports and does not consider external factors or other internal policies that may affect sustainability performance.
- Research Article
- 10.1108/jarhe-12-2024-0752
- Aug 5, 2025
- Journal of Applied Research in Higher Education
Purpose The purpose of this study is to investigate the role of knowledge management practices (KMP) in enhancing educational infrastructure (EI), human resource development (HRD) and institutional performance (IP) in higher education institutions. Additionally, it aims to examine how institutional support (IS) and technological readiness (TR) moderate these relationships. By addressing these objectives, the study seeks to provide actionable insights for policymakers and institutional leaders to optimize knowledge management strategies, strengthen educational systems and improve human resource capabilities within the context of higher education. Design/methodology/approach This study employs a quantitative research design to examine the impact of KMP on EI, HRD and IP in higher education institutions. Data were collected from 200 participants, including lecturers, administrative staff and academic leaders, using structured questionnaires. Structural equation modeling (SEM) was applied to analyze the relationships between variables, with IS and TR as moderating factors. The design ensures the reliability and validity of measures, while robust statistical techniques provide insights into the interplay between KMP, IS, TR, EI, HRD and IP. Findings The findings reveal that KMP significantly enhances EI, HRD and IP in higher education institutions. IS and TR were found to positively moderate these relationships. Specifically, IS strengthens the impact of KMP on EI, HRD and IP, while TR further enhances these connections, emphasizing the importance of supportive environments and technological readiness. These results underscore the critical role of KMP, IS and TR in driving institutional success and advancing educational infrastructure and workforce development. Research limitations/implications This study has several limitations. First, the sample was limited to higher education institutions in Indonesia, which may limit the generalizability of the findings to other regions or educational systems. Second, the research relied on self-reported data from lecturers, administrative staff, and academic leaders, which could introduce bias. Third, the study did not explore the long-term effects of KMP on educational outcomes, as it focused on immediate impacts. Lastly, the study did not account for potential cultural or contextual differences that may influence the relationship between KMP, institutional support, and technological readiness. Practical implications The findings of this study have several practical implications for higher education institutions. By emphasizing the importance of KMP, IS and TR, the study provides insights for administrators and policymakers aiming to enhance EI and HRD. Institutions should focus on fostering a supportive environment and ensuring technological readiness to maximize the effectiveness of KMP. Additionally, the study highlights the need for strategic planning and investment in staff training, which are essential for improving institutional performance and achieving sustainable growth in higher education. Social implications The social implications of this study highlight the role of KMP in fostering a collaborative and knowledge-sharing culture within higher education. By strengthening educational infrastructure and human resource development, KMP can contribute to improving the quality of education and teaching practices. This, in turn, benefits students, faculty and the broader community by enhancing educational outcomes and promoting equitable access to quality learning experiences. Furthermore, the findings emphasize the importance of institutional support and technological readiness in creating an inclusive, future-ready educational environment that addresses societal needs and advances social equity. Originality/value This study offers a unique contribution by exploring the moderating roles of institutional support and technological readiness in the relationship between KMP, EI and HRD in higher education. While previous research has focused on the direct effects of KMP, this study extends knowledge by examining how these external factors influence the outcomes of KMP. The findings provide valuable insights for policymakers and educational leaders in Indonesia and beyond, helping to optimize the implementation of KMP to strengthen higher education institutions and improve their organizational performance and educational outcomes.
- Research Article
1
- 10.1088/1757-899x/662/2/022035
- Nov 1, 2019
- IOP Conference Series: Materials Science and Engineering
Art Higher Education Institution in Indonesia has been established since 1947, and ever since has developed in different parts of Indonesia. Indonesia as a country with rich culture and arts, has its own history and characteristics regarding its visual arts development. Prominent names in The History of Art Higher Education Institutions in Indonesia includes names, such as Simon Admiraal, Ries Mulder and RJ Katamsi. They had historical account of establishing Universitaire Leergang voor Tekenleraren (FSRD ITB) and ASRI located in Bandung and Yogyakarta respectively. The goal of this research and development is aimed towards information propagation regarding these historical data and information of art higher education institutions in Indonesia. The project was initiated by Creative Arts Department of Telkom University, which also acts as an art higher education institution. The website development methodology went through several phases, which includes data collections of art higher education institutions in Indonesia, qualitative research that includes interviews and observations of key persons, as well as using Website Generation Model methodology in its development. The preliminary results of this research project informs that the website has perform well in key objectives regarding needs, systems and learning process. In the future it is needed to also research similar projects in Indonesia such as online art database like IVAA (Indonesian Visual Art Archive) which originated in Yogyakarta. The preliminary conclusions of currently ongoing research are that it is necessary to build such online database to hold historical data about the subject, and that the visual aspects of the website have the most consideration for the success of this project. The impact of this research for current development is that the research give way to utilizing qualitative research as well as Website Generation Model in developing better and more attracting websites.