Abstract
Communication in and out the classroom is an essential component for education. As the technology emerges, there is a need to adopt to the new technologies to enhance students’ learning experience. Social media technologies provide informal communication methods that promote student engagement and satisfaction by removing communication barriers. In this paper, we report our experience in using different social media technologies to enhance students’ learning experience and satisfaction with the course. We perform our experiment in software project management course and conduct a survey to assess the students’ perspective towards using these different social media technologies in enhancing their learning and satisfaction. Results show that students are satisfied and feel that their learning experience has improved when using social media for class communication.
Highlights
Research show that the use of instructional technology has improved students’ learning [1-4]
Different computer technologies have been utilized in the higher education for different purposes
The course is a 300-level course that is given as a core course to software engineering students at King Fahd University of Petroleum and Minerals (KFUPM)
Summary
Research show that the use of instructional technology has improved students’ learning [1-4]. Bray and Tangney [6] conducted a study to evaluate the impact of using mobile technologies in students’ engagement; they found that the use of mobile technologies increases student engagement. Rashid and Asghar [28] evaluated the impact of using technology student engagement and found that the use of technology has a direct positive relationship with students’ engagement. Imlawi et al [29] reported that when the instructor uses course-based online social networks to communicate with them,students are more engaged, motivated and satisfied. The use of technology in this course was started in 2011 by using Facebook During those years, students have shown great interest in using Facebook for class communication. After four years of using Facebook, the students reported that they are less motivated to use Facebook for class communication They were dissatisfied and requested to use another technology.
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