Enhancing staff performance measures in an acquired brain injury setting: combating the habituation to organizational behavioral interventions

Abstract

AbstractThe current study examines the utility of a range of behavioral strategies involving group and individual performance feedback for direct care staff in an in‐patient acquired brain injury setting. We first assessed the level of staff completion of behavioral programs for persons with brain injury who resided in one of two residential houses. A weekly percentage score for the entire house was obtained that reflected the completion of behavior programs in each residence. In a multiple baseline fashion across houses we varied the types of feedback intervention introduced to staff, which included in‐service training on the importance of completing behavior programs, a weekly public posting of overall program completion by house, and a weekly public posting of completion of programs by specific staff members. Copyright © 2005 John Wiley & Sons, Ltd.