Abstract
The integration of the Internet of Things (IoT) in the e-Government domain has the potential to revolutionize public service delivery, improve efficiency, and enhance citizen engagement. However, the reliability of IoT systems in e-Government remains a critical concern. This conceptual paper proposes a framework that addresses the challenges associated with ensuring the reliability of IoT adoption in e-Government. The framework takes into account technological, organizational, and governance factors to enhance the trustworthiness, security, and resilience of IoT-enabled e-Government systems. The proposed conceptual framework contributes to the existing body of knowledge by providing a holistic approach to enhance the reliability of IoT adoption in the e-Government context.
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