Enhancing Proficiency: Evaluating Criminology Students' Competency in Security Services NC II for Certification

Abstract

Security services are crucial in protecting individuals, properties, and communities. The field has evolved significantly, with an increase in private security personnel and opportunities for criminology professionals. This study aims to evaluate the confidence and proficiency of criminology students in achieving the Security Services NC II certification. The study employs a quantitative-descriptive design; a self-made questionnaire was used to gather data from 128 respondents. The survey includes self-perceived confidence, knowledge, and skills proficiency regarding security services competencies. Findings revealed that most respondents are confident and rate their proficiency as excellent or good in all competency areas. However, there are indications of needing more proficiency, particularly in marksmanship, report writing, and communication skills. In conclusion, while overall confidence and proficiency are positive, gaps have been identified to address and enhance proficiency in security services.