Enhancing Communication and Access: The Role of Internet of Things Technologies in Developing Library Services for Persons with Disabilities

Abstract

This paper explores the role of IoT technologies in developing library services for persons with disabilities. It highlights the challenges faced by individuals with disabilities in accessing and navigating library resources, such as physical barriers, limited mobility, visual or hearing impairments, and cognitive disabilities. However, by integrating IoT technologies, libraries can proactively address these challenges and create inclusive spaces where everyone feels welcome and supported. The paper includes a literature review that examines studies on using IoT in different settings to cater to the needs of people with disabilities. It emphasizes the importance of ongoing research, investment, and collaboration to address challenges and maximize the benefits of IoT technologies in improving the lives of individuals with disabilities. The research methodology section outlines a study conducted on individuals with physical and visual impairments to identify the challenges they face in utilizing university libraries and their requirements for programs and devices that would enable them to access information sources. The data analysis reveals the need for devices and software, such as tablets, voice recognition software, specialized keyboards, text enlargement software, screen readers, page-turners, and Braille printers, to facilitate access to library resources. Furthermore, the paper presents IoT services required by persons with disabilities to access library resources independently. It discusses twelve IoT services that can be implemented to enhance accessibility and improve the library experience for this group. In conclusion, the paper emphasizes the transformative potential of IoT technologies in improving the lives of individuals with disabilities. By embracing IoT and adopting inclusive practices, libraries can fulfill their mission of providing equitable access to information and knowledge for all community members.