Abstract

Incorporating the user’s and the broader community’s values in the built environment design for placemaking is becoming essential. The proposed method applies a quality function deployment framework to assess campus accessibility and functionality to meet the users’ needs. The results showed the improvements required to the current campus design, including quiet places, more meditation places, improved public transport from home to and on campus and increased social activities and accessibility. We concluded that access to meditation places was essential for enhancing people’s well-being. The study results could be extended from suburban campuses to suburban town centres and prominent industrial places. There is a significant need to connect with the built environment by ensuring that people’s desires and needs are integrated into a place-making approach.

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