Abstract

Target-oriented opinion words extraction (TOWE) seeks to identify opinion expressions oriented to a specific target, and it is a crucial step toward fine-grained opinion mining. Recent neural networks have achieved significant success in this task by building target-aware representations. However, there are still two limitations of these methods that hinder the progress of TOWE. Mainstream approaches typically utilize position indicators to mark the given target, which is a naive strategy and lacks task-specific semantic meaning. Meanwhile, the annotated target-opinion pairs contain rich latent structural knowledge from multiple perspectives, but existing methods only exploit the TOWE view. To tackle these issues, we formulate the TOWE task as a question answering (QA) problem and leverage a machine reading comprehension (MRC) model trained with a multiview paradigm to extract targeted opinions. Specifically, we introduce a template-based pseudo-question generation method and utilize deep attention interaction to build target-aware context representations and extract related opinion words. To take advantage of latent structural correlations, we further cast the opinion-target structure into three distinct yet correlated views and leverage meta-learning to aggregate common knowledge among them to enhance the TOWE task. We evaluate the proposed model on four benchmark datasets, and our method achieves new state-of-the-art results. Extensional experiments have shown that the pipeline method with our approach could surpass existing opinion pair extraction models, including joint methods that are usually believed to work better.

Highlights

  • Target-oriented opinion words extraction (TOWE) [1] is a recently proposed subtask for fine-grained opinion extraction

  • We present our machine reading comprehension (MRC) model trained from multiple perspectives to handle these issues. e main idea of question answering (QA) is to learn a deep fusion of question and context to extract answer spans, which is in accord with the requirements of TOWE

  • (3) Experimental results demonstrate the effectiveness of the proposed MRC-MVTframework, and we achieve new state-of-the-art performances

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Summary

Introduction

Target-oriented opinion words extraction (TOWE) [1] is a recently proposed subtask for fine-grained opinion extraction. In this task, entities or features mentioned in product reviews are treated as aspect targets, and text spans containing opinion expressions are regarded as opinion words. Given a target and the associated context, TOWE aims to extract opinion words that are related to a specified target. It further requires the ability to capture the association between opinions and the given target. Tang et al [2] utilize the average embedding of target words to represent the target and leverage the concatenation of word and target embeddings as input to make the model aware of the given target. Wu et al [3] and Veyseh et al [4] project

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