Enhanced Security of User Authentication on Doctor E-Appointment System

Abstract

AbstractIntroducing e-services has shown that e-commerce site is able to advertise an impactful method for individuals to do booking/reservation. As far as the topic is concerned, Internet-booking methods could be created for bus stations, airfields, hotels, cinemas along with other clinics, which take part in reservation. However, in this particular paper, we proposed an online appointment process for a healthcare environment. An Internet scheduling process enables people to securely and conveniently book their booking online. When compared to traditional queuing, the Web-based appointment system has the potential to significantly improve patient satisfaction with registration while also reducing total waiting time. The existing research is based on a single-layer authentication system that posed certain drawbacks, which also include poorly executed and inadequate time schedules with patient staff. This proposed technique solved existing methods and improved user authentication within a healthcare system. Our proposed method provides an effective and secure outpatient appointment queuing model for appropriate appointment scheduling, reducing patient wait times, doctors’ idle time, and overtime, while also increasing outpatient satisfaction. We used Hypertext Markup Language, Cascading Style Sheet, Bootstrap, and JavaScript for the front-end PHP and MySQL database as the back end. The developed system was successfully tested on a computer system with Intel Core i7 CPU, 3.40 GHz, and 6 GB RAM. The implemented proposed work demonstrated safer and improved outcomes comparing with other existing works.KeywordsOnline appointmentAuthenticationSchedulingHealth carePayment method