Abstract

The internet has contributed significantly by changing how we interact with other people and how we execute business today. By virtue of the internet, electronic commerce has emerged, facilitating business to manage their customers and other corporations inside more effectively and outside their industries. The industry which is applying business transaction using this new communication channel to reach its customers is the banking industry. The electronic banking system addresses several emerging trends such as customer's demand for anytime, anywhere service, product time-to-market imperatives and increasingly complex back-office integration challenges. The challenges that oppose electronic banking are concerns of security and privacy of information. This paper will first discuss the current forms of security threats in the internet banking; secondly, it will investigate weaknesses in the current information security protocols of the internet banking. Thirdly, it will propose an enhanced information system security for internet banking.

Highlights

  • Banking is one of the oldest businesses known to humankind

  • The purpose of this report is to evaluate the current forms of security threats in the internet banking, investigate weaknesses in the current information security protocols of the internet banking and propose an enhanced information system security for internet banking

  • The participants were asked about current forms of security threats in the internet banking, weaknesses in the current information security protocols of the internet banking and they were asked to propose an enhanced information system security for internet banking

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Summary

Introduction

Banking is one of the oldest businesses known to humankind. Technology have transformed and transitioned the traditional banking processes and strategies. Banking institutions have heavily invested in information technology in addition to other well-known systems such as telephone and branch banking. According to Rahi et al (2018), banks have claimed information systems contributes to reduced operating costs and competitive advantage over rivals as some of the reasons for adopting information technology. The adoption of internet banking has helped banks to offer real time financial transactions and helps in attracting and retaining customers. This is because banking institutions are able to offer services at the comfort of customers that who would otherwise be needed to be physically present for transactions. As new threats continue to emerge, banks will need to adopt new measures to protect users. The purpose of this report is to evaluate the current forms of security threats in the internet banking, investigate weaknesses in the current information security protocols of the internet banking and propose an enhanced information system security for internet banking

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