Abstract

Human Resource (HR) practices like performance appraisal (PA) training are meant to ensure that employees are equipped with the knowledge and skills needed for the attainment of organisational goals. However, gaps still exist on the relationship between PA employees’ training and employees’ performance. This study aimed to establish the relationship between PA training and employees’ performance in Public Teacher Training Colleges (PTTCs) in Kenya. A cross-sectional survey study was conducted among 282 employees comprising 185 appraisee’s and 97 appraisers in all the 27 PTTCs. Proportionate stratified sampling technique was used and a self-administered semi-structured questionnaire was used to collect sociodemographic data and PA practices. Linear regression analysis indicated that PA training contribution to employee’s performance was not significant (R2 = 0.001). Appraisee’s preferred quarterly appraisal trainings and appraisers preferred those conducted twice a year (P=0.0054; P=0.0025), respectively. Personal request (P=0.0086) was the basic selection criterion considered for appraisers to attend PA training whereas for appraisee’s, the management considered individual performance (P=0.0011). The PA training among appraisers focused on corruption prevention and service delivery (P=0.0031; P=0.0232 respectively) whereas for appraisee’s, it focused on conflict resolutions (P=0.0299). Additional courses besides PA training were intended to enhance employees’ personal development (P=0.0002). Appraisers opined that the relevance of PA training on employees’ personal development was not relevant at all (P=0.013) and ineffective (P=0.0055). Results suggest well-designed PA programmes that guarantee employees’ personal development and career progression enhances their commitment and may positively affect their performance. Key words: Appraisers, appraisees, teacher training, performance appraisal training, employees’ performance.

Highlights

  • Human resource (HR) is considered to be significant and a critical area of management especially over the last few years

  • The performance appraisal (PA) training programme among appraisers mainly focussed on corruption prevention and service delivery (P=0.0031; P=0.0232 respectively); whereas for appraisees it focussed on conflict resolutions (P=0.0299)

  • Performance appraisal training in Public Teacher Training Colleges (PTTCs) should be guided by an established policy framework to enhance clarification to employees on matters concerning frequency of training, criteria for selection of trainees and objectives for training among appraisers and appraisees

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Summary

Introduction

Human resource (HR) is considered to be significant and a critical area of management especially over the last few years. The effect of HR practices on employees‟ performance has attracted considerable attention globally in the past 25 years (Mohammad et al, 2017). In organizations which implement these HR practices, employees feel secure and comfortable which in turn enhances the level of employees‟ job performance (Nadarajah et al, 2012; Saleem and Khurshid, 2014). Human resource practices like training have been linked to almost all managerial functions. Implementation of these HR practices helps to maximize the competences of employees (Saleem and Khurshid, 2014). Training efforts seek to improve knowledge, skills, attitudes, or behaviour (Bell et al, 2017)

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