English

P Y Fung Clare,H Y Hon Alice

doi:10.5897/jhmt2019.0261

Abstract

For many tourists, a good night sleep is essential for business, creativity, travel and/or enjoyment of a holiday. To have better understanding on an optimal environment for the tourists to manage their sleep, this study aims to examine how the comfortability of sleep amenities and sleep environment cleanliness and sleep atmosphere influences tourists’ sleep quality by adopting the Pittsburgh Sleep Quality Index (PSQI). The findings show that the comfortability of sleep amenities, sleep environment cleanliness and sleep atmosphere is significantly related to sleep quality and tourists’ satisfaction. Specifically, sleep environment cleanliness is the most important contributing factor to both sleep quality and guest satisfaction. Sleep management and practical implications are discussed. Key words: Pittsburgh sleep quality index (PSQI), satisfaction, sleep amenities, sleep environment cleanliness, sleep atmosphere.

Highlights

A good night sleep is very important for everybody
The findings indicate that sleep environment cleanliness, sleep atmosphere and sleep amenities are the important factors contributing to tourists‟ sleep quality and satisfaction
Sleep environment cleanliness is important for enhancing tourists‟ sleep quality

Summary

Introduction

A good night sleep is very important for everybody. A good night sleep is essential for business, creativity, travel and/or enjoyment of a holiday. Sleep is a physiological need and a luxury activity (Rantala and Valtonen 2014). Sleep and travel are the means for the tourists to gain some rest and recover from their stressful life. Travel and sleep both provide an opportunity for the tourists to excluded from the everyday rush and pressure (Valtonen and Veijola, 2011). To ensure a pleasant travel experience, sleep quality of tourists during their journey is very important

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Conclusion