Abstract
In a constantly changing global business environment, multiculturalism and diversity are becoming important discussion topics for multinational corporations. Moreover, these topics have witnessed increased attention as globalisation is affecting all facets of the economy. This paper presents findings of a study of multiculturalism and diversity in multinational corporations (MNCs) in Singapore. Highlighted are outcomes of a survey about understanding employees’ perceptions of multiculturalism and diversity, understanding employees’ opinions of the relationship between multiculturalism and productivity, and identifying perceptions of benefits (or non-benefits) of these factors in the workplace. One hundred sixty-four employees of MNCs in Singapore were selected for this study. The questionnaire method of data collection was used and hypotheses were analysed using the chi square, cross-tabulations, coefficient of correlations, and regression analysis techniques. The findings revealed a strong relationship between employees’ perceptions of a multicultural and diverse workforce and individual and organisational productivity. Additionally, an organizational culture that encourages diversity and employee involvement as well as creates a sense of ownership and responsibility is important for the management of a successful, diverse, and happy workplace. The findings suggest that managers of MNCs need to be proactive in their approach to addressing multiculturalism and diversity. Key words: Multiculturalism, diversity, multinational corporations, workforce, employees’ perceptions.
Highlights
In a constantly changing global business environment, multiculturalism and diversity are becoming important discussion topics for multinational corporations
Most of the respondents belonged to four religions: Christians (31.70 %); Hindus (25.61 %); Muslims (20.73%); and Buddhists (13.41%).The sample population’s ethnicity shows that Chinese are the majority of employees (23.17%) followed by Malays (20.73 %) and Indians(18.90%).With respect to gender,64.60% of the respondents are male and 35.65% are female which indicates that men are more likely to work in multinational corporations (MNCs).The age range 33-40 is the majority responding group with 35.37 %, followed by the age ranges 41–48 and 26–32 respectively
The analysisconfirmed that “There is no significant relationship between age and perceptions of multiculturalism and diversity” is significantly correlated (P = .000) is less than the significant level< 0.01>
Summary
In a constantly changing global business environment, multiculturalism and diversity are becoming important discussion topics for multinational corporations. Multiculturalism and diversity in the workplace have witnessed increased attention as globalisation is affecting all facets of the economy. Many organisations operate without many barriers in countries other than their home countries.The concept of globalisation is one in which people, companies, and governments of different nations interact and integrate with one another to take advantage of international trade and investments aided by information technology. Culture defines people and people are the main stakeholders in international business. It is virtually impossible to discuss work related topics without the issue of culture coming up. In today’s workforce, interaction of employees from different countries, regions, and cultures is the norm; it is a
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