Abstract

The first wave of Enterprise Resource Planning (ERP) systems integrated the core internal business and provided operational benefits for companies. The second wave of ERPs introduced additional challenges due to the need for ERPs to interact also with various other systems beyond organizational boundaries, highlighting integration as a critical activity during the ERP development. Because of the lack of research on different stakeholders involved in ERP development that focuses on integration issues, this paper takes a grounded theory approach to investigate the affecting factors of ERP integration. Challenged by the organizational landscape, ERP development network partners and system characteristics, ERP integration is a continuous and cooperative effort during the ERP development, conducted by the dynamic ERP development network. It struggles through forced-marriage relationships, political games and organizational changes and aims at an integrated business engine that makes the business more competitive.

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