Abstract

The purpose of this study was to bring together and analyze significant writings on change management in order to establish key variables in effective change management. Whilst there are many change models that have prescribed stages involved in implementing successful change management, a synthesis of the actual key variables that act as a bedrock in effective organisation change is missing in literature. The literature review undertaken in this study therefore sought to summarise the models by explaining the key predictors of effective change management. This article argues that Change leadership, communication, employee engagement and employee commitment are key variables in successful organisation change implementation. Key words: Change leadership, change communication, employee engagement,employee commitment.

Highlights

  • Organizations today are facing more change than ever before (Conner, 1992)

  • Whilst there are many change models that have prescribed stages involved in implementi ng successful change management, a synthesis of the actual key variables that act as a bedrock in effective organisation change is missing in literature

  • The literature review undertaken in this study sought to summarise the models by explaining the key predictors of effective change management

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Summary

Introduction

The fast changing technological environment, workforce diversity, changing customer tastes and preferences as well as cut throat competition are some of the business complexities confronting management today. To overcome these challenges organizations have to change. It is computed that at least more than half of all the organisational change programs fail, reach a deadlock, or do not reach the results, which they initially were aiming at (Gravenhorst et al, 1999). This calls for sound change management practices at the following key stages: 1. This calls for sound change management practices at the following key stages: 1. Prior to organization change implementation. 2.During organization change implementation. 3.After the implementation of organization change

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