Abstract
Effective knowledge management in institutions of higher education is critical for sustainable strategic competitive advantage. However, little information is available on how knowledge management enhances internal effectiveness in institutions of higher education. Despite the high investment in Information Communication Technology and staff development among institutions of higher education little progress has been made in Knowledge Management practices. Challenges in institutions of higher education exist in converting tacit knowledge into explicit knowledge to enhance internal effectiveness. Codification and validation processes can be lengthy and may imply an investment by an institution which may hamper the efficiency and effectiveness of formal knowledge protection methods. This paper analyzed the mediating effect of knowledge resources, design and application in the relationship between codification strategy and internal institutional effectiveness in one public and one private university in Kenya. The objectives were to analyze the influence of codification strategy on internal effectiveness in institutions of higher education, the mediating role of Knowledge resources, design and application in the relationship between codification strategy and internal institutional effectiveness. Purposive and simple random sampling procedures were used to select the study area and respondents (246), respectively. The Process Macro Model 8 was used in data analysis. The results indicated a strong direct positive relationship between the codification strategy and internal institutional effectiveness. The indirect serial mediation was significant for the private University and partially significant for the public university. The study concludes that serial mediation was full in the private university but not in the public university. The study recommends institutions of higher education to choose appropriate knowledge management strategies. Key words: Codification, higher education institutions, internal effectiveness, knowledge management.
Highlights
Knowledge management in institutions of higher education is critical to their internal and external effectiveness
Constraints to knowledge management practices could be attributed to inadequate knowledge sharing resources such as information technology, the design of knowledge management systems and the competitive behavior in knowledge sharing in application
The study concludes that direct effects of codification and knowledge resources, design and application were significant except for the individual universities which did not have significant effects on design
Summary
Knowledge management in institutions of higher education is critical to their internal and external effectiveness. Utilization of internet technology impacts on academic knowledge management in fundamental ways, the need for enhancing effectiveness in institutions of higher education. Studies conducted on knowledge management in institutions of higher education point to a complex situation with respect to knowledge management and organizational effectiveness. According to Raja (2008), knowledge management strategies in universities hindered the efficient sharing and reuse of knowledge This to a great extent could affect internal effectiveness of these institutions. Knowledge generation is one of the core functions of institutions of higher education It is little understood in terms of how the various knowledge management strategies enhance the utilization of codified knowledge to bring about internal effectiveness in these institutions. Challenges in institutions of higher education exist in converting tacit knowledge into explicit knowledge to enhance internal effectiveness.
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