Abstract
The purpose of the study was to examine the relationship between demographic factors and job satisfaction at Segen Construction Company (SCC), Eritrea, using Minnesota Satisfaction Questionnaire (MSQ on a five-point Likert scale). The survey was conducted in June 2017, and covered 68 employees of SCC at the headquarters in Asmara. Regression analyses on the influence of demographic factors on job satisfaction revealed that there was no significant relationship between gender and job satisfaction (r2=0.002; p=0.296); significant relationship between age and job satisfaction (r2=0.052; p=0.035); significant relationship between working experience and job satisfaction (r2=0.070; p=0.017); and no significant relationship between academic qualification and job satisfaction (r2=-0.008; p=0.506). On the extent of the influence of intrinsic and extrinsic factors on job satisfaction, the aggregate mean value of intrinsic determinants was 3.36, and that of extrinsic determinants was 3.28. Results of regression analyses yielded r2 = 0.817; p=0.000 for intrinsic determinants, and r2 = 0.809, p=0.000 for extrinsic determinants. Hence, the study concluded that at SCC, the intrinsic determinants had greater influence than extrinsic factors on job satisfaction. Key words: Job satisfaction, demographic factors, intrinsic and extrinsic determinants, minnesota satisfaction questionnaire.
Highlights
Job satisfaction is the extent to which people like or dislike their jobs (Spector, 1997); while according to Armstrong (2006), job satisfaction refers to the attitudes and feelings people have about their work
The purpose of the study was to examine the relationship between demographic factors and job satisfaction at Segen Construction Company (SCC), Eritrea, using Minnesota Satisfaction Questionnaire (MSQ on a five-point Likert scale)
Regression analyses on the influence of demographic factors on job satisfaction revealed that there was no significant relationship between gender and job satisfaction (r2=0.002; p=0.296); significant relationship between age and job satisfaction (r2=0.052; p=0.035); significant relationship between working experience and job satisfaction (r2=0.070; p=0.017); and no significant relationship between academic qualification and job satisfaction (r2=-0.008; p=0.506)
Summary
Job satisfaction is the extent to which people like (satisfaction) or dislike (dissatisfaction) their jobs (Spector, 1997); while according to Armstrong (2006), job satisfaction refers to the attitudes and feelings people have about their work. Researchers such as Igalens and Roussel (1999)and Brewer et al (2008) have conclude that job satisfaction is more of a function of extrinsic factors than intrinsic factors while Broad (2007) observed that both intrinsic and extrinsic factors played a great role on job satisfaction This survey was made in a developing country in Africa (Eritrea) unlike earlier related studies that have been conducted in developed countries. The study was a case of Segen Construction Company (SCC) It sought to establish the influence of demographic factors on job satisfaction, while examining the extent to which intrinsic or extrinsic determinants‟ influence employee‟s job satisfaction. The company has built goodwill on clients among them Bisha Mining Company and other national and international companies (Segen Construction Company Profile, 2010)
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