Abstract
In today's complex communication environment, emotional intelligence, communication effectiveness, and strategic alignment remain a key topic of concern among managers and employees worldwide. Communication effectiveness is a key for organization’s performance and progress. The interrelationship between emotional intelligence, communication effectiveness, and strategic alignment plays a vital role in the growth and success of organizations of Iran. Emotional intelligence (EI) and communication effectiveness are proposed as an important predictor of key organizational outcomes including strategic alignment. The paper is undertaken to understand the relationship between demographic variables (age and gender) and emotional intelligence, and communications effectiveness to improve strategic alignment in the organizations of Iran. The dimension of emotional intelligence in this study includes: happiness and optimism. Data (N = 82) for this study were collected through questionnaires and the participants were managers in Agriculture Bank and Educational Administrations of Iran. The aim of this paper is to assess the emotional intelligence and communication effectiveness and relationship with strategic alignment. The results showed emotional intelligence can impact on communications effectiveness through demographic variable and also communication effectiveness has a positive impact on strategic alignment. Key words: Emotional intelligence, communications effectiveness, strategic alignment, demographic factors.
Highlights
Emotional intelligence (EI) can play a crucial role in today’s work settings (George, 2000; Goleman et al., 2002; Law et al, 2004; Sy and Cote, 2004; Wong andLaw, 2002)
Bar-On indicates that emotional intelligence in his model consists of five components [Bar-On, 2002]
The researcher tries to investigate a connection between variables. The purpose of this applied study and correlation in this research is the assessment of this connection between variables and making on these predictions the researcher looks for a probable relation between emotional intelligence, communications effectiveness, and strategic alignment in Agriculture Bank and Educational Administrations of Iran
Summary
Emotional intelligence (EI) can play a crucial role in today’s work settings Demographic variables (gender and age) play an important role in relationship among emotional intelligence, communications effectiveness, and strategic alignment. The researcher tries to investigate a connection between variables The purpose of this applied study and correlation in this research is the assessment of this connection between variables and making on these predictions the researcher looks for a probable relation between emotional intelligence, communications effectiveness, and strategic alignment in Agriculture Bank and Educational Administrations of Iran. Based on Kendall’s coefficient of concordance by the use of SPSS, Ver, the following results were obtained: H1: Kendal’s coefficient between independent variable (emotional intelligence) and dependent variable (communication effectiveness) is equal to 76% and there is significantly positive correlation between two variables considering the fact that a rate of 0.999 is significant. Further studies with respect to impact of emotional intelligence on organizational performance by different organization variables, are required in this field especially in Iran be it manufacturing industry or service industry
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
