Engaging stakeholders in the planning of a collaborative multi-agency evaluation: The Housing Plus Collaborative Communities Project

Abstract

This article describes the planning of a multi-agency and multi-stakeholder evaluation of the implementation of supportive housing. The Ottawa Housing Plus Collaborative Communities project is a collaboration between university-based evaluators and members of a local network of supportive housing providers. The objectives of the initiative are (1) to develop tools and methods for evaluating the implementation of supportive housing by network members, (2) to evaluate program implementation, and (3) to use evaluation findings to assist network members to collaborate in finding solutions to shared implementation challenges. This article examines the early planning of the project. It describes the process used to engage stakeholders in the conception and planning of the project, the challenges and successes in the early planning efforts, and the issues that will need to be addressed over the course of the 3-year project term. These challenges and successes of engaging stakeholders are discussed in the context of adapting educational concepts to the evaluation of social services and in engaging multiple agencies, at multiple levels, in a collaborative evaluation.