Abstract

Advancements in digital media and communications technology have generated considerable optimism on the role of social media in achieving developmental and public health outcomes globally. The unprecedented availability of digital devices and platforms has also prompted different development institutions to design and implement a range of social media interventions for social and behaviour change. This paper examines how social media are transforming health communication in Africa. Our study demonstrates the existence of an avalanche of interventions using different mobile devices and mobilization approaches in addressing multiple health issues. The interventions target different population groups and are not limited to young people who are considered as the major users and consumers of social media content. However, the study cautions against “new media utopianism” or “social media-centricism” because technology is a tool of development not an end in itself. It recommends strategies for effective deployment of social media in health communication including applying a theory of change model, creative integration of multimedia platforms and meaningful participation of all actors to generate a new development narrative. Implications for health communication’s theory, practice, policy, research and training are also addressed.

Highlights

  • Africa’s health burden is still currently high, requiring the application of innovative communication approaches in achieving the continent’s public health agenda

  • Communication is central to public health delivery, and advances in digital media and communication technology hold significant prospects for addressing major public health and development issues confronting the continent

  • Many digital service providers in the E-Health communications sphere are mobile phone companies investing in products and solutions to avail the population with health services and health education platforms

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Summary

Introduction

Africa’s health burden is still currently high, requiring (among other strategies) the application of innovative communication approaches in achieving the continent’s public health agenda. According to [30] traditional outreaches reached 12,804 MSM, which allowed the programme to cover over 90 per cent of MSM in the country From this case, it is argued the integration of the virtual and physical space, even in designing and implementing social media interventions for health communication was fundamental to the results attained. In 2013, health and development partners established MAMA South Africa (a package of E-Health communication) to provide health awareness and information This intervention disseminates culturally sensitive information to expectant mothers through mobile phones, via an SMS messaging service in five different languages and a social networking platform called MXit; a popular social media site in the country. This will reduce transaction cost and achieve more mileage

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