Abstract

The healthcare sector has faced increasing pressures to reduce costs and increase healthcare quality in recent years. Thus, managing knowledge in healthcare organizations is critical to achieving low-cost optimization of higher quality services. Also, information technology (IT) plays an essential and crucial role in providing a central database for managing patient data in the healthcare sector. The current study investigates the effects of three aspects of knowledge capabilities (i.e., individual knowledge capabilities, managerial knowledge capabilities, and collaborative organizational capabilities) on information technology governance in healthcare institutions in the Sultanate of Oman. Data were collected using a non-simple random sampling technique by distributing a questionnaire completed by (325) employees working in (13) public hospitals and medical centers in (8) governorates. The collected data were analyzed using AMOS software and structural equation modeling (SEM). This study indicates that individual knowledge capabilities significantly affect only one dimension of IT governance: IT risk management. Moreover, collaborative knowledge capabilities significantly influence all dimensions of IT governance pillars in healthcare institutions, while managerial knowledge capabilities have no significant effect. The study findings can be used to deeply understand the role of knowledge capabilities in sustaining the IT governance application in the health sector context.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.