Engaging clinical end users in the development of an outcome measurement protocol for paediatric communicative health systems

Abstract

Purpose To develop a conceptual framework of the factors likely to influence clinicians’ use of a new participation-focused outcome measurement protocol in a large paediatric speech-language pathology program. Method A convenience sample of 27 end users (clinicians, managers) were recruited from Ontario, Canada’s Preschool Speech and Language Program. Participants engaged in one virtual concept mapping session in groups of five to six during which they learned about the new protocol, and generated statements in response to a prompt asking them to identify factors that would influence their use of the protocol. Following all sessions, participants asynchronously sorted and rated all statements, and data were analysed using multidimensional scaling and hierarchical cluster analyses. Result Six themes were identified: (1) response from families; (2) use of resources; (3) feasibility and clinical utility; (4) relevance and value-added for clinicians; (5) streamlining policies and guidelines; and (6) delivery, administration, and modification of tool. Response from families, feasibility and clinical utility, and use of resources received the highest importance ratings. Conclusion Concept mapping methodology was used to engage clinicians and managers to identify the barriers to a new implementation protocol for outcome measurement. Results will support future research and implementation efforts.