Abstract
The objective of this study is to investigate the relationship between satisfaction and performance, when preceded by employee engagement. Specifically, it examines the relation of job satisfaction and company perceived performance after the influence of the three dimensional concept of employee engagement (vigour, dedication and absorption) on job satisfaction. In order to accomplish this goal, a literature review was undertaken to support the conceptual model and hypotheses. Data was collected from a sample of line managers of several major companies in Portugal. Results show, on the one hand, that vigour and dedication are related with job satisfaction, but absorption does not make a significant contribution. On the other, job satisfaction influences company perceived performance. Some theoretical and empirical implications are discussed.
Highlights
The managing of performance has long been a relevant concern for academics and practitioners
The main research question to be addressed in this research is how is employee satisfaction generated and how is it related with company performance? the main goal of this paper is to examine how employee engagement is related to job satisfaction, and how this relation may influence company performance
The goal of this paper is to examine the relation between employee engagement, job satisfaction and company performance
Summary
The managing of performance has long been a relevant concern for academics and practitioners. Judge et al (2001) conducted one of the most cited and exhaustive reviews on the subject, identifying seven different models supporting research on the relation of job satisfaction and job performance. This confirms the lack of agreement among scholars about the direction and type of relation between those two concepts, and on the concepts that may be considered to mediate this relation
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