Enforced home-working under lockdown and its impact on employee wellbeing: a cross-sectional study

Katharine Platts,Ellen Marshall,Jeff Breckon

doi:10.1186/s12889-022-12630-1

Abstract

BackgroundThe Covid-19 pandemic precipitated a shift in the working practices of millions of people. Nearly half the British workforce (47%) reported to be working at home under lockdown in April 2020. This study investigated the impact of enforced home-working under lockdown on employee wellbeing via markers of stress, burnout, depressive symptoms, and sleep. Moderating effects of factors including age, gender, number of dependants, mental health status and work status were examined alongside work-related factors including work-life conflict and leadership quality.MethodCross-sectional data were collected over a 12-week period from May to August 2020 using an online survey. Job-related and wellbeing factors were measured using items from the COPSOQIII. Stress, burnout, somatic stress, cognitive stress, and sleep trouble were tested together using MANOVA and MANCOVA to identify mediating effects. T-tests and one-way ANOVA identified differences in overall stress. Regression trees identified groups with highest and lowest levels of stress and depressive symptoms.Results81% of respondents were working at home either full or part-time (n = 623, 62% female). Detrimental health impacts of home-working during lockdown were most acutely experienced by those with existing mental health conditions regardless of age, gender, or work status, and were exacerbated by working regular overtime. In those without mental health conditions, predictors of stress and depressive symptoms were being female, under 45 years, home-working part-time and two dependants, though men reported greater levels of work-life conflict. Place and pattern of work had a greater impact on women. Lower leadership quality was a significant predictor of stress and burnout for both men and women, and, for employees aged > 45 years, had significant impact on level of depressive symptoms experienced.ConclusionsExperience of home-working under lockdown varies amongst groups. Knowledge of these differences provide employers with tools to better manage employee wellbeing during periods of crisis. While personal factors are not controllable, the quality of leadership provided to employees, and the ‘place and pattern’ of work, can be actively managed to positive effect. Innovative flexible working practices will help to build greater workforce resilience.

Highlights

The Covid-19 pandemic precipitated a shift in the working practices of millions of people
The 35–44 age group reported significantly higher levels of work-life conflict than those aged < 25 years or 45 + years of age (F = 4.9, p = 0.001). Those who reported a diagnosed mental health condition had significantly higher stress and depressive symptoms than those who did not (t = -7.5, p < 0.001; t = -5.7, p < 0.001), but no significant difference in work-life conflict was found between these two groups
This study set out to examine the impact of age, gender, dependants, mental health status and work status on employee wellbeing under enforced home-working conditions, as well as the influence of work-related factors such as work-life conflict, quality of leadership and social support from supervisors and colleagues

Summary

Introduction

The Covid-19 pandemic precipitated a shift in the working practices of millions of people. Conceptualization of wellbeing at work Work-related wellbeing as characterised by Van Horn et al [4] comprises the five interrelated dimensions of affective wellbeing (mood/affect, job satisfaction, organisational commitment, emotional exhaustion); cognitive wellbeing (cognitive weariness, concentration and taking up new information); social wellbeing (social functioning in relationships with colleagues); professional wellbeing (autonomy, aspiration, and competence); and psychosomatic wellbeing (physical health). This multi-dimensional approach provides a broader frame of reference to help understand the organisational and job-related factors that influence personal wellbeing. Though focused on the individual, these constructs are important to employers who must ensure that gains are not achieved at the cost of poor employee health outcomes [5]

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