Energizing Workplace Dynamics: Exploring the Nexus of Relational Energy, Humor, and PsyCap for Enhanced Engagement and Performance.

Abstract

This study delves into the dynamics of relational energy (RE) within an organizational context, examining some of its antecedents and decedents. Specifically, it investigates the influence of psychological capital (PsyCap) and humor on RE, and, subsequently, the latter's impact on job performance (JB) mediated by job engagement (JE). A research model based on structural equation modeling carried out with 481 employees in private service industries demonstrates several key relationships. It reveals that both PsyCap and affiliative humor positively affect RE, while aggressive humor exerts a negative influence. Furthermore, RE shows a positive association with JE and JP, with JE serving as a mediator. To the authors' knowledge, this is the first study to present an integrated model encompassing this exact combination of influencers and consequences of RE, as well as the first to be investigated within the Western Balkans cultural context. Therefore, it represents a novel approach. Additionally, the research addresses crucial questions regarding the existence and strategic significance of RE within organizational interactions. The findings offer valuable insights for organizations seeking to enhance employee engagement, performance, and wellbeing-even during health crises such as COVID-19-by fostering RE. This study advances the understanding of RE in organizational settings and provides a foundation for future research in this domain.