Abstract
Nowadays, location-enabled mobile phones are becoming more and more widespread. Various players in the mobile business forecast that, in the future, a significant part of total wireless revenue will come from Location-Based Services (LBS). An LBS system extracts information about the user’s geographical location and provides services based on the positioning information. A successful LBS service should create value for the end-user, by satisfying some of the users’ needs or wants, and at the same time preserving the key factors of the mobile wireless device, such as low costs, low battery consumption, and small size. From many users’ perspectives, location services and mobile location capabilities are still rather poorly known and poorly understood. The aim of this research is to investigate users’ views on the LBS, their requirements in terms of mobile device characteristics, their concerns in terms of privacy and usability, and their opinion on LBS applications that might increase the social wellbeing in the future wireless world. Our research is based on two surveys performed among 105 students (average student age: 24 years) from two European technical universities. The survey questions were intended to solicit the youngsters’ views on present and future technological trends and on their perceived needs and wishes regarding Location-Based Services, with the aim of obtaining a better understanding of designer constraints when building a location receiver and generating new ideas related to potential future killer LBS applications.
Highlights
User needs and wishes are the most important factors to be taken into account when designing new services on mobile devices
Location-Based Services (LBS) as a wireless IP service using the geographical information of a mobile user, i.e., each application service using the position of a mobile device
This paper offers a new approach to the subject, by investigating the views of young users of LBS, who represent an important market for emerging technologies [8]
Summary
User needs and wishes are the most important factors to be taken into account when designing new services on mobile devices. Location-Based Services (LBS) are defined in [1] as commercial locationsensitive applications and services that utilize geographical positioning information of a mobile device’s location to provide value-added services to users. Another definition given by [2] considers. LBS as a wireless IP service using the geographical information of a mobile user, i.e., each application service using the position of a mobile device. This definition describes LBS as an intersection of three technologies (Figure 1). Navigation services and social networking are believed to become the top applications in terms of user numbers
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