Enabling personalized visualization of large business processes through parameterizable views

Abstract

Process-aware information systems (PAISs) need to support personalized views on business processes since different user groups have distinguished perspectives on these processes and related data. Existing PAISs, however, do not provide mechanisms for creating and visualizing such process views. Typically, processes are displayed to users in exactly the same way as originally modeled. This paper presents a flexible approach for creating personalized process views based on parameterizable operations. Respective view-building operations can be flexibly composed in order to hide process information or abstract from it in the desired way. Depending on the chosen parameterization of the operations applied, we obtain process views with more or less relaxed properties (e.g., regarding the degree of information loss or soundness). Altogether, the realized view concept enables a more flexible visualization of large business processes satisfying the needs of different user groups.