Abstract
Focus on the role of users is the heart of the ongoing research experience in the university Living Lab environment that investigates, systematises and tests the potential of the latest digital technologies in the construction sector (BIM-sensors-Digital Twin-IoT) to define enabling building-user interfaces that support the virtuous circle of energy efficiency/environmental well-being/proactive behaviour. Synchronising the real building/virtual model allows an augmented environmental experience and new levels of user involvement. It enriches the predictive systems of data-user experience, helping to calibrate the configuration of improvement scenarios in the design/operational phase on well-being objectives, expanding the awareness of the process actors for a new centrality of the decision as an ethical value.
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