Abstract

By providing outstanding customer service, clinic staff can create a memorable experience for their clients and increase the likelihood of securing repeat business. Giving employees the opportunity to use their initiative and respond to enquiries can motivate them to do a better job, and feel satisfied with their work. Jason Ratcliffe uses some case studies to demonstrate this strategy in practice

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.