Empowering the Relationship Between the Government Functional Departments and Local Government Integration: An Integrated Study Based on Urban Digital Governance Platforms

Abstract

Within the context of modernising government governance, the "platform" in the construction of digital government has become key in driving the efficiency of government services and management. This paper, based on the Technology-Organisation-Environment (TOE) framework and combined with theories of holistic governance and collaborative governance, delves into the crucial role of information technology and emerging governance models in eliminating barriers between government departments, optimising departmental structures, and fostering mechanisms for inter-departmental collaboration and sharing. Throughout the research, emphasis is placed on the importance of emerging technologies such as cloud computing, big data, and artificial intelligence in promoting efficient collaboration and resource sharing between government departments. By integrating and optimising governmental internal and inter-departmental data resources and service processes, it is possible to effectively advance the enhancement and integration of the relationship between the government functional departments and local government relations, adapt to the rapid changes in societal demands, and provide more precise and convenient public services. The core objective of this study is to establish a unified government big data platform, promoting the optimisation and integration of departmental structures, constructing an efficient mechanism for departmental collaboration and sharing, achieving data sharing and flow, and establishing a tight governance network. This aims to comprehensively enhance government governance capabilities and service quality, provide assurance for achieving more efficient and equitable governance objectives.