Abstract
Technologies based on artificial intelligence (AI) can radically change the existing political paradigm, empowering more diffused forms of political participation beyond elections—especially in the emergent worldwide context of unrestricted disclosure of governmental data online. The objective of this research is to investigate how civil society can use AI-based technologies to empower political participation. A sample of 721 publications was conducted through a combination of bibliometric analysis and systematic review, which revealed the characteristics and the nascent state of literature. This was followed by an exploratory Case Study, conducted through in-depth interviews and participant observation and supplemented by secondary materials. The content of the Case Study was extensively and systematically analysed through textual coding. We depicted a framework of how civil society can use AI-based technologies to nurture diffused political participation. This framework scrutinizes six focal areas and their respective dominant traits and descriptive features, aiming at contributing to guiding academic studies and political endeavours.
Highlights
Non-biological intelligent technologies—so-called Artificial Intelligence (AI)—have proven to be highly pervasive within social, technological and economic systems alike
The contribution of this research stems from the investigation of the following question: how can artificial intelligence (AI)-based technologies be used to empower political participation? We addressed this question through a stepwise, mixed-method process
We draw from the Case Study and the literature review, firstly discussing how the use of AI-based technologies, in a context of open-data, can empower citizens to take more ownership of public administration
Summary
Non-biological intelligent technologies—so-called Artificial Intelligence (AI)—have proven to be highly pervasive within social, technological and economic systems alike. We employed a multi-method approach, starting with the bibliometric analysis and systematic review of a sample of 721 documents This was followed by an exploratory Case Study, which is capable of providing unprecedented insights into a rather nascent domain. Content was extensively and systematically analysed through textual coding, resulting in a framework on how AI can be used by civil society to empower more diffused forms of political participation. Beyond this introduction, the article is structured as follows.
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