Empowering Decision Support System and Social Change: 'Leadership as the Change Agent'—Investigating the Mediating Role of Information Management Culture in Technological Innovation and Socioeconomic Development as Moderation

Abstract

In contemporary business settings, the ability to sustain a competitive advantage is contingent upon two pivotal factors: organizational performance and technological innovation. Comprehending the determinants that propel these results is imperative for achieving success within an organization. The objective of this investigation is to scrutinize the interconnections among decision-making autonomy, leadership style, change readiness, and information management culture, and their effects on both organizational performance and technological innovation. Furthermore, the research investigates the intermediary function of information management culture and the moderating impact of socioeconomic development. The present investigation employs a quantitative research methodology utilizing a cross-sectional design. The study utilizes a purposive sampling method to choose a sample of 430 bank employees from diverse banks in China. A survey instrument is employed to assess the variables of interest, which have been derived from prior research. The study's results indicate that the level of decision-making autonomy has a noteworthy and favorable influence on both the performance of an organization and its technological innovation. The study reveals that change readiness has a noteworthy and favorable influence on the performance of an organization. Additionally, the culture of information management displays a significant and positive correlation with both technological innovation and organizational performance. The research also highlights the role of information management culture as an intermediary factor that influences the relationship between decision-making autonomy and both organizational performance and technological innovation. Additionally, the study reveals the moderating impact of socioeconomic development on the correlation between information management culture and organizational performance.