Abstract

The psychological, behavioral, and technological impacts of adopting online modalities in the Universities within the post-COVID-19 and 4IR era were assessed in this paper. The current researcher obtained informed consent from the 125 academic staff members from five universities in four provinces—the University of Pretoria, University of Johannesburg, Durban University of Technology, University of Western Cape, and North-West University—through a cross-sectional survey methodology. This study's researcher promoted voluntary participation and ensured ethical standards were respected. In total, 116 surveys were located and completed. Statistical Packages for Social Sciences (SPSS) version 29 was used to clean and analyze the data. This study illustrates how willingness to use online modalities inside universities during the post-COVID-19 and Fourth Industrial Revolution (4IR) is highly influenced by a readiness to change, innovative work behavior, and technological competence. This study demonstrated that adopting online modalities in South African universities during the post-COVID-19 and 4IR periods was significantly influenced by technological proficiency, innovative behavior, and willingness to change.

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