Abstract

The study aimed to reveal the use of social media in e-learning by faculty members at Al-Balqa Applied University and the challenges they faced. During the Corona pandemic, the study population consisted of all faculty members working at Al-Balqa Applied University in all colleges specializations, and academic ranks, and it was applied during the second semester of the academic years 2022-2023. The study sample consisted of (30) faculty members Teaching from Princess Rahma University College at Al-Balqa Applied University. They were selected by a simple random method, and a questionnaire was developed consisting of items distributed over two areas. To achieve the objectives of the study and verify the answers to its questions the researcher used the descriptive survey method, and appropriate statistical methods were used to analyze the data results. The study found that most of faculty members at Al-Balqa Applied University used social media in e-learning during the Corona pandemic. They also directed students toward educational resources through social media. The study intended to develop the administrative systems of Jordanian universities to transform communication with faculty members from traditional communication to electronic communication via social media. Educating university professors about the importance of using social communication in university education.

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